Additional services for your comfort

At the heart of Kempinski is the remarkable people who look after each and every guest attentively and thoughtfully. Let us introduce you to the Lady in Red.

For more than a decade every guest has been welcomed by our Lady in Red, providing thoughtful, individual and intuitive help and expertise. Dressed in striking red, this impeccable host has unrivalled knowledge about the hotel and the local area, so please don't hesitate to approach her with your questions.

Contact our “Ladies in Red”:
ladyinred.baltschug@kempinski.com
+7 495 287 2000

This year, Kempinski celebrates the 15th anniversary of its iconic Lady in Red service.

The hotel has a 24-hour* currency exchange office. It is located in the hotel lobby near the reception desk. The local currency is the Russian rouble. The currency exchange office accepts US Dollars, UAE dirham, EURO and Chinese yuan.

Service provided by Bank Kremlevsky LLC.

For any additional information, please contact us : +7 495 287 2000.

*Please be kindly informed that there is a technical break from 3:00 to 6:00.

A boutique of the jewellery brand Oriental Way is open on the ground floor of Hotel Baltschug Kempinski. The boutique displays the finest jewellery and accessories of the brand, as well as exclusive pieces featuring rare shades of jade.

The noble jade of Buryatia is the heart of all products, produced at hard-to-reach natural deposits, famous for high quality and the unique palette of this mineral.

Additional value is added to the products by careful local craftsmen, revealing the natural features of jade, as well as the grace, balance and elegance of the stone.

The jewellery brand Oriental Way has created its own school of craftsmanship and design with invited experts, who are reimagining centuries-old Chinese traditions of the stone-carving art and introducing cutting-edge technology.

Working hours:
From 10:00am to 20:00pm, daily

Contacts:
www.orientalway.org
+7 991 541 08 32

The Moscow Jewellery House Per Sempre warmly welcomes guests to its elegant boutique on lobby floor, conveniently located just behind the reception desk. It may be easy to find, yet difficult to leave, as the golden display cases and the enchanting brilliance of diamonds create an irresistible allure. Here, every guest can discover something truly special for themselves or their loved ones.

For over 20 years, the master jewellers of Per Sempre have meticulously handcrafted exquisite pieces in Moscow, earning awards, diplomas and the highest recognition from industry experts.

Timeless classics, refined engagement and wedding rings, exclusive capsule collections and bespoke creations – Per Sempre embodies the essence of precious luxury, just steps from the Kremlin walls. Each piece is designed to be a lasting treasure, a souvenir of your journey, to be worn with joy for a lifetime. True to its name, Per Sempre means ‘forever’, a sentiment you are certain to fall in love with, once and for all.

Opening Hours:
Daily, 10:00–21:00

Contacts: 
persempre.ru
+7 936 888 11 00 (Online Consultant)
+7 925 977 97 99 (Boutique)