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Hotel Overview
Terms of stay
Settlement of accounts is made in Russian Rubles, either in cash or by credit card. Please note that upon check-in, it is necessary to provide a guarantee for payment of the accommodation and any possible additional expenses.
A deposit for potential additional expenses is required in the amount of 15,000 RUB per room per day in cash, or a sum of 5,000 RUB per room per day is blocked (authorized) on the provided card.
| Check-in | 15:00 |
| Check-out | 12:00 |
| Booking cancellation |
The cancellation conditions applicable to your booking are those of your specific rate plan. Please check the "Cancellation Policy" section in your booking confirmation for precise information on possible fees and deadlines. |
Cancellation policy
If you require an early check-in or a late check-out, please contact the Front Desk. This service is subject to hotel availability and an additional fee may apply. To expedite the registration process, we kindly ask you to inform us of your estimated arrival time in advance, if possible.
In accordance with the current legislation of the Russian Federation, check-in and guest registration are carried out only upon presentation of a valid domestic passport. Other identification documents cannot serve as grounds for check-in at the Hotel.
Visa information
If you have booked your stay at Hotel Baltschug Kempinski, we will be glad to assist you in obtaining a Russian tourist visa. In order to do so, please contact us via e-mail at reservation.baltschug@kempinski.com
